Office Policies

front-desk.jpgOur Mission

Our goal is simple: to treat you and your children as if you are family! We feel our facility, staff and overall patient care is exceptional. Our office is always striving to do our best, and we encourage ideas from our patients.

Office Hours

Our office hours vary, but are generally Monday – Thursday 8:00 a.m. – 5:00 p.m. Early morning and late afternoon appointments are available. In addition, we are open on some Saturdays. Please call if you have any questions about our office hours.


Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee. Our office is setup to send your appointment reminders via text, email or phone call.


Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts.  As a service to our patients, we will bill the insurance company, however if for any reason the estimated benefit amount is not paid by the insurance company, it becomes your obligation. If you have any questions our courteous staff is always available to answer them.